Amazon's annual Prime Day extravaganza was a wild ride this year! The event was jam-packed with invitation-only deals that had people on the edge of their seats, eagerly waiting for their exclusive passes to Prime Day paradise.
Amazon's annual Prime Day sale this year included invitation-only deals and greater personalization, in best efforts to keep up with emerging competitors, like Target and Walmart nipping at their heels.
Amazon knew exactly how to tap into the younger generation's passion for supporting local entrepreneurs. Small business" badges and special search filters were given a boost to appeal to the younger generation's desire to support small businesses and this strategized attention certainly paid off with the first day of Prime Day breaking records as the largest sales day in Amazon’s history.
“The first day of Prime Day was the largest sales day in Amazon’s history, and Prime members saved more this year than any other Prime Day event,” said Doug Herrington, CEO of Amazon Stores, in a statement."
From studying consumer behaviors to personally tailoring the experience, Amazon knew exactly how to win hearts and wallets. The personal attention to customers' wants and maintaining a proactive approach to reading behaviors, Amazon was able to pull off another resounding success. There are valuable lessons here for every business out there. Take a page from Amazon's playbook and you'll be on your way to marketing greatness! Amazon's playbook has some solid strategies we can use in our own marketing campaigns:
Elevate the customer experience:
Go above and beyond to create a jaw-dropping experience for your customers. Make them feel like they're walking on cloud nine, and they'll keep coming back for more. Find ways to elevate, and make the customer experience top-notch.
Create some serious hype:
Break the internet with your marketing campaigns. Get people talking, and buzzing with excitement. Amazon knows how to whip up that dramatic drum roll, and you can too!
Deliver on expectations:
When you promise something, make sure you deliver it in style. Amazon doesn't just meet expectations; they surpass them with a wink and a smile. Be reliable and watch your reputation soar.